Customer service

Get the help you need.

Frequently Asked Questions

Have a question? Try searching our FAQ

 

Contact us

Email:
For product information or general inquiries please email us at [email protected]

 

Mailing address:
terrapass
5251 Westheimer Rd,
Suite 100,
Houston, TX, 77056
USA

 

Phone:
Toll Free: 1(877) 210-9581

 

Press inquiries

If you are a journalist covering issues such as environmental protection, climate change, entrepreneurship, or corporate social responsibility, and you are interested in finding out more about the terrapass business concept and the people behind the organization: [email protected]

 

Business inquiries

If communicating action on climate change is an important part of your company’s marketing and sales strategy, contact us at [email protected] or (877) 210-9581.

 

Private Aviation

Do you own or fly in private jets? Did you know that one hour in a Gulfstream GV burns about as much fuel as one year of driving? We can design a custom offset for your jet travel: contact [email protected] or (877) 210-9581.

 

Shipping Policies

Shipping costs & delivery times

We ship all orders from our offices in Houston, TX.

 

Free shipping

  • All orders for collateral ship free by First Class Mail. Please note that no tracking information is available for First Class Mail deliveries.