Stakeholder comment periods

Beginning in 2008, TerraPass has made a commitment to a 30-day comment period on any new projects we are considering for our portfolio. Check the latest projects under consideration on our Project feedback page.

Our Guarantee

You want to be sure your money is well-spent, and we want you to have confidence in TerraPass. To ensure we meet your expectations, we've adopted industry-leading business practices.

Independent verification

All TerraPass projects are verified by an independent accredited organization according to a published offset standard. All verifications include site visits, audits of the project data and project monitoring equipment and practices relative to the standard used. A full project portfolio, including amounts purchased, is published on our web site each year after our independent audit is complete.

Project Standards and Requirements

Every project is conducted and verified according to one of the following appropriate standards: Voluntary Carbon Standard 2007, Green-e Climate, Chicago Climate Exchange Offset Protocols, California Climate Action Registry, EPA Climate Leaders, ISO 14064-2, and Gold Standard. TerraPass publishes the standard to be used for each project on our website when we solicit comments for new projects, and in our annual project portfolio.

Every 2008 TerraPass will be fulfilled with verified emission reductions from vintage year 2008; these projects must have started operating no earlier than January 1, 2002. As we consider new projects, we publish the project name and location on our web site and invite public comments.

Each TerraPass comes with a Product Content Label, which identifies the amount of carbon emission reductions purchased, our project types, locations, and business practices.

Annual Audit

To ensure maximum transparency and accountability, every TerraPass offset purchase and marketing claim is verified in an annual audit conducted or overseen by the non-profit Center for Resource Solutions (CRS), creator of Green-e, the nation's leading renewable energy certification program. These audits verify our purchases and help to ensure transparency and accountability.

Click here to view our annual project portfolios and audit details

Refund Policy

TerraPass stands behind its products with a 100% money-back guarantee. If you are dissatisfied with your TerraPass purchase for any reason, you can return it within 30 days of purchase for a full refund.